British Horse Feeds Privacy Policy
This privacy policy sets out how British Horse Feeds uses and
protects any information that you give British Horse Feeds when you
use this website.
British Horse Feeds is committed to ensuring that your privacy
is protected. Should we ask you to provide certain information by
which you can be identified when using this website, then you can
be assured that it will only be used in accordance with this
privacy statement.
British Horse Feeds may change this policy from time to time by
updating this page. You should check this page from time to time to
ensure that you are happy with any changes. This policy is
effective from 24/10/2011.
What we collect
We may collect the following information:
- name and job title
- contact information including
email address
- demographic information such as
postcode, preferences and interests
- other information relevant to
customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide
you with a better service, and in particular for the following
reasons:
- Internal record
keeping.
- We may use the information to
improve our products and services.
- We may periodically send
promotional emails about new products, special offers or other
information which we think you may find interesting using the email
address which you have provided.
- From time to time, we may also
use your information to contact you for market research purposes.
We may contact you by email, phone, fax or mail. We may use the
information to customise the website according to your
interests.
Security
We are committed to ensuring that your information is secure. In
order to prevent unauthorised access or disclosure, we have put in
place suitable physical, electronic and managerial procedures to
safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on
your computer's hard drive. Once you agree, the file is added and
the cookie helps analyse web traffic or lets you know when you
visit a particular site. Cookies allow web applications to respond
to you as an individual. The web application can tailor its
operations to your needs, likes and dislikes by gathering and
remembering information about your preferences.
We use traffic log cookies to identify which pages are being
used. This helps us analyse data about webpage traffic and improve
our website in order to tailor it to customer needs. We only use
this information for statistical analysis purposes and then the
data is removed from the system.
Overall, cookies help us provide you with a better website by
enabling us to monitor which pages you find useful and which you do
not. A cookie in no way gives us access to your computer or any
information about you, other than the data you choose to share with
us.
You can choose to accept or decline cookies. Most web browsers
automatically accept cookies, but you can usually modify your
browser setting to decline cookies if you prefer. This may prevent
you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest.
However, once you have used these links to leave our site, you
should note that we do not have any control over that other
website. Therefore, we cannot be responsible for the protection and
privacy of any information which you provide whilst visiting such
sites and such sites are not governed by this privacy statement.
You should exercise caution and look at the privacy statement
applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your
personal information in the following ways:
- whenever you are asked to fill
in a form on the website, look for the box that you can click to
indicate that you do not want the information to be used by anybody
for direct marketing purposes
- if you have previously agreed to
us using your personal information for direct marketing purposes,
you may change your mind at any time by writing to or emailing us
at enquiries@britishhorsefeeds.com
We will not sell, distribute or lease your personal information
to third parties unless we have your permission or are required by
law to do so. We may use your personal information to send you
promotional information about third parties which we think you may
find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold
about you under the Data Protection Act 1998. A small fee will be
payable. If you would like a copy of the information held on you
please write to British Horse Feeds, The Mill, Thorpe Road, Masham,
Ripon, North Yorkshire, HG4 4JB.
If you believe that any information we are holding on you is
incorrect or incomplete, please write to or email us as soon as
possible at the above address. We will promptly correct any
information found to be incorrect.